Welcome to TechInfo Technology Help Desk and Support Services at Empire State College
You can now submit all general and technical requests and questions for Integrated Technologies (IT) through TechInfo. Whether you are a student with any question or a Faculty or Staff member with a Moodlerooms question, reporting a problem with ESC owned hardware or installed software (desktop support), making a request for Administrative Applications (programming) or submitting a work request for Academic Technologies you can accomplish this here.
All Library requests and questions
Additional Resources for Faculty and Staff
- 3-8-14 - Commons maintenance window
- ***Blackboard Collaborate Update Scheduled for Saturday, 2/8 22:00 EST Until Sunday, 2/9 06:00 EST***
- ***Moodlerooms Session Timeout***
- ***Workaround for Firefox v22+ and Blocked Content in MoodleRooms Courses***
- ***Blackboard Collaborate Service Notification Update for Mac OS X 10.8.4 Users***
- ***CASP Login Change***
- Windows 7 and NOLIJ6 java errors
- Maplesoft product users NOT TO OPEN EMAILS from "maple-soft.com"
518-587-2100 ext. 2420
800 847-3000 ext. 2420
Hours of Operation:
Sunday 1 - 9 PM E.D.T.
Monday - Thursday 9 AM - 9 PM E.D.T.
Friday 9 AM - 5 PM E.S.T.
- Forgot Your Login?
- Tools and Resources for Faculty and Staff
- Forgot Your Password?
- Activate Your College Login for the First Time
- Login Accounts at Empire State College
- Browser requirements for accessing online courses/studies
- Cookie Settings for Web Browsers
- DP Planner Overview and Getting Started
- Issues Dealing with College Login
- Clearing a Web Browser's Cache